Privacy, security, and transparency for our e-commerce operations
At Demirbas, we are committed to protecting the privacy, confidentiality, and security of the information we collect and process in connection with our e-commerce operations. This Privacy Policy explains how we collect, use, store, process, protect, and delete information obtained through our website, our internal systems, and official third-party integrations, including marketplace and order management services.
We may collect and process business-related information, operational data, order details, shipping information, inventory records, pricing data, customer support information, and other data required to operate our e-commerce business effectively. Where applicable, this may include personal information necessary to fulfill customer orders, provide customer support, process shipments, issue invoices, manage returns, and comply with legal or regulatory obligations.
Information obtained through official integrations, including Amazon Selling Partner API and similar authorized services, is used strictly for legitimate business purposes such as product listing creation, inventory synchronization, price updates, order retrieval, shipment handling, reporting, and customer service operations. We do not use such data for unrelated purposes, and we do not sell or rent Amazon data or customer information to third parties.
Access to sensitive information is limited to authorized personnel who require such access to perform their job responsibilities. We apply role-based access controls, account-level restrictions, and internal authorization procedures to reduce the risk of unauthorized access. Our systems are protected through technical and organizational safeguards designed to preserve the confidentiality, integrity, and availability of data.
We use secure communication channels and industry-standard security measures to protect data during transmission and storage. Where appropriate, information is protected using encryption, access controls, secure credentials management, controlled server environments, and monitoring practices intended to identify suspicious or unauthorized activity. We also limit access to internal systems and databases to authorized environments only.
We retain personal or operational data only for as long as necessary to fulfill the purposes described in this Privacy Policy, including order processing, legal compliance, recordkeeping, dispute resolution, fraud prevention, and customer service obligations. When data is no longer required, it is deleted, anonymized, or securely disposed of in accordance with our retention and security practices.
We do not disclose confidential marketplace or customer information to unauthorized external parties. Data may only be shared when required for essential business functions, such as logistics, invoicing, hosting, legal compliance, or security operations, and only to the extent necessary for those purposes. Any such processing is performed under appropriate confidentiality, security, and contractual safeguards.
We maintain internal security and incident response procedures designed to address unauthorized access, misuse, disclosure, or loss of information. In the event of a security issue affecting protected data, we investigate the matter promptly, take corrective action, limit further exposure where possible, and comply with any applicable notification obligations.
Our website or systems may use service providers, hosting providers, analytics tools, and other infrastructure components necessary to support normal business operations. These services are selected and managed with attention to data protection and operational security requirements. We continuously aim to improve our safeguards, internal processes, and compliance posture in line with evolving operational and legal standards.
By using our website, services, or systems, you acknowledge that your information may be processed as described in this Privacy Policy. If you have questions regarding this Privacy Policy or our data handling practices, you may contact us at:
Contact Email: info@demirbas.org.tr
We are a modern e-commerce business focused on delivering reliable service, quality products, and a smooth shopping experience. Our goal is to combine technology, operational efficiency, and customer-focused service to support sustainable growth in digital commerce.
To provide our customers with high-quality products at competitive prices while delivering a trustworthy, efficient, and satisfying shopping experience.
To become a trusted and preferred e-commerce brand by continuously improving our services, embracing innovation, and maintaining strong customer satisfaction.